A main sewer line blockage caused raw sewage to back up through the floor drain in the laundry room and into the crawl space. The homeowner discovered the backup on a Sunday morning — 4 inches of contaminated water in the laundry room and crawl space.
Response Time
52 minutes
Drying Time
5 days
Insurance Claim
$9,800 approved
Location
Fountain, CO
A root intrusion in the main sewer line caused a complete blockage, forcing raw sewage back through the floor drain in the laundry room and into the crawl space of a Fountain, CO home. The homeowner discovered the backup Sunday morning — approximately 4 inches of Category 3 (black water) contamination covered the laundry room floor and had flooded the crawl space. The homeowner called Absolute Water Damage immediately. We arrived in 52 minutes with full Category 3 PPE and specialized contamination cleanup equipment.
Category 3 sewage backup requires significantly more intensive cleanup than clean water damage. All affected porous materials — drywall, insulation, vapor barrier, and wood framing in the crawl space — required removal and disposal. The crawl space presented access challenges and required specialized equipment. The homeowner was also concerned about health risks for their family, including two young children, and needed the home to be safe as quickly as possible.
Day 0 — 7:15 AM
Homeowner discovers backup
Went to do laundry and found 4 inches of sewage water covering the laundry room floor. Crawl space access hatch revealed flooding below.
Day 0 — 7:18 AM
Called Absolute Water Damage
Live technician answered immediately. Category 3 crew dispatched with full PPE and specialized equipment.
Day 0 — 8:10 AM
Crew arrives — 52 minutes
Arrived with Category 3 extraction equipment, EPA-registered antimicrobials, full PPE, and containment materials.
Day 0 — 8:20 AM
Containment established
Containment barriers set up to prevent cross-contamination. Negative air pressure established in affected areas.
Day 0 — 8:30 AM
Extraction begins
Specialized extraction equipment deployed for Category 3 sewage water. Laundry room and crawl space extraction completed.
Day 0 — 11:00 AM
Contaminated materials removed
Affected drywall, insulation, vapor barrier, and wood framing removed and double-bagged for disposal per Category 3 protocols.
Day 0 — 1:00 PM
Antimicrobial treatment
All surfaces treated with EPA-registered antimicrobials. Dwell time observed. Second application in crawl space.
Days 1–4
Drying and monitoring
Drying equipment deployed in laundry room and crawl space. Daily moisture readings documented for insurance adjuster.
Day 5
Drying complete — clearance
All moisture readings at pre-loss levels. Clearance documentation provided to insurance adjuster.
Day 7
Reconstruction complete
New vapor barrier, insulation, drywall, and paint installed. Home returned to pre-loss condition.
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